U.S. Customs & Border Protection JFK
JFK AIRPORT AREA
Updated as of December 2014
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AREA CODE IS 718
Port Director: Susan T. Mitchell, 487-5164
TACTICAL OPERATIONS
Assistant Port Director: Dean Dimotsis, 487-5168, 553-1643
PASSENGER OPERATIONS
Assistant Port Director: Isabel Galantino, 487-5173
A-TCET INQUIRES
Outbound Operations Coordinator, 487-5124
Exodus State Department Window, 487-5136
Fax, 487-5137
JFK INTERNATIONAL MAIL FACILITY
All inquires, 553-1446/1456
Fax, 553-0812
FINES, PENALTIES AND FORFEITURES
Director (as of 12/01/14): Chere Parsons, 487-5209
All inquiries, 487-5235
JFK CLIENT REPRESENTATIVES
All inquires: 487-2793
Fax: 487-2794
TRADE OPERATIONS
Assistant Port Director: Salvatore Ingrassia, 487-5172
Program Manager: Derrick Kearney, 487-5182
Trade Operations Specialist: Barry Friedlander, 487-5190
Deputy Chief Agriculture: Mary Benzie, 487-5179
CARGO CONTROL & ENFORCEMENT
Chief: Robert Redes, 487-2642
Assistant Chief: Mark Mather, 487-2642
Deputy Chief: Paul Santino, 487-2642
Deputy Chief: Gerard Schibel, 487-2642
Deputy Chief: William Bowe, 487-2642
Fax: 487-2689
DUTY SUPERVISOR OFFICER
6:00am – 11:30pm: 487-2691
IAT – Terminal 4 (All other times): 553-1648
SUPERVISORY STAFF OFFICE
Supervisory CBP Officer: Himansu Patel, 487-2691
Supervisory CBP Officer: Kitty O’Reilly, 487-2691
Supervisory CBP Officer: Juan Cancino, 487-2691
Supervisory CBP Officer: Paul Croce, 487-2691
Supervisory CBP Officer: Deborah Pisciotta, 487-2691
Supervisory CBP Officer: Anthony Dichiara, 487-2691
Supervisory CBP Officer: Dennis Murphy, 487-2691
Supervisory CBP Officer: Mark Rossini, 487-2691
Supervisory Staff Fax, 487-2694
AMS PROBLEM RESOLUTION
Monday – Friday, 6:00am – 8:30pm: 487-2661
After 8:30pm and Weekends: 487-2714
After Midnight, Terminal 4, IAT: 553-1648
AMS Problem Resolution Fax: 487-2663
CARGO CONTROL/WAREHOUSE BONDS
Warehouse Inspection Team (WIT): 487-2653
Diplomatic Desk: 487-2653
CARRIER CONTROL/POST AUDIT/IN-BONDS: 487-2690
EXAM TEAM COORDINATORS (6:00am – 11:30pm): 487-2775
FREIGHTER ARRIVALS: 487-2714
PUBLIC RESPONSE OFFICE (6:00am – 11:30pm): 487-2714
PRIVATE AIRCRAFT ARRIVAL/DEPARTURE (LGA, ISP, FRG, FOK ONLY)
Scheduling Office: 487-2691
Fax: 487-2694
SEAPORT EXAM QUESTIONS (NEWARK CBP OFFICERS): 487-2720
TIME SENSITIVE TEAM: 487-2748
CBP – AGRICULTURE – CARGO UNIT
Deputy Chief: Melvin Medina, 487-5273
Fax: 487-5287
DESK AGRICULTURE OPERATIONS (ALL INQUIRES): 487-5281
Fax: 487-5289
SUPERVISORY STAFF
Supervisory CBP AS: Carrol Beloni, 487-1015
Supervisory CBP AS: Paul Gunther, 487-5272
Supervisory CBP AS: Ralph Johnson, 487-2680
Supervisory CBP AS: Lee Lawrence, 487-2671
Supervisory CBP AS: Thomas Gary, 487-2641
TEAM 1 (Informals/Intensives/Faxes): 487-2733
Emergency Action Notification Inquiries: 487-5283
Entry Review/AMS Problem Resolution: 487-2747
Problem Resolution Window “K” – 2nd Floor: 487-2713
Problem Resolution Fax: 487-5288
Agriculture Compliance Enforcement Team (QCCET): 487-5270
Targeting Unit Staff
AG Specialist: R. Fournier, 487-2660
AG Specialist: J. Joyce, 487-2805
AG Specialist: C. Vespi, 487-5282
AG Specialist: R. DeJesus, 487-5276
Quarantine Cargo Manifest Review (QCMRU)
AG Specialist: G.Reneau, 487-1013
BRANCH D
Chief: Scott J. Nielsen, 487-5005
Fax: 487-5006
Protest & Liquidation Unit:
Supervisory Liquidation Specialist: Joseph A. DiSalvo, 487-2628
Team Leader – Protest: Cathy Mazzella, 487-2627
Team Leader – Liquidation: David Rivossechi, 487-2627
Fax: 487-2626
Business Service Center:
Supervisory Entry Specialist: Carlton Tellis, 487-5118
Team Leader – BSC: Yvonne Hall, 487-5008
Entry Specialist Teams 2T1 & 217:
Supervisory Entry Officer: Samir Attia, 487-5122
Team Leader – 2T1: Lora Suphal-Tabora, 487-5042
Team Leader – 2T7: Patricia Hank, 487-5110
Entry Specialist Teams 2T2 & 2T5:
Supervisory Entry Officer: Norman Smolek, 487-2646
Team Leader – 2T2: Lucille Ward, 487-5033
Team Leader – 2T5: Vacant, 487-5102
Collections Unit (2T4):
Supervisory Entry Officer: John Criscuolo, 487-5120
Team Leader – Collections: Raymond Gotthelf, 487-5050
Satellite Team (2T3):
Supervisory Entry Officer: Michelle Abney, 487-5121
Team Leader – FDA Refusals: Colleen McLoughlin, 487-2613
Team Leader – Records & Financial: Sue Sung, 487-2606
Team Leader – Miscellaneous Functions: Nicholas D’Amico, 487-5092
Broker Management Team:
Supervisory Entry Officer (Broker Compliance): Debbie Carriero, 487-5119
Team Leader – Broker Compliance: Qumyka Howell, 487-5072
Supervisor Entry Specialist (Broker Licensing): Lisa Fletcher, 487-5123
Team Leader – Broker Licensing: Alicia Jackson, 487-5072
General Order (GO) Team:
Supervisory Entry Officer: Debbie Carriero, 487-5119
Team Leader: Kevin O’Keefe, 487-5022